Privacy Policy

Last updated: November 2025

At seoIQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, company name, and job title when you create an account or request a demo.
  • Usage Data: Information about how you interact with our platform, including features used, pages visited, and actions taken.
  • Content Data: URLs, content, and keywords you analyze using our tools. This data is used solely to provide our services to you.
  • Payment Information: Billing details processed securely through our payment provider. We do not store full credit card numbers.
  • Communications: Messages you send to our support team or feedback you provide.

How We Use Your Information

We use your information to:

  • Provide, operate, and improve our content intelligence platform
  • Process transactions and send related billing information
  • Send product updates, security alerts, and support messages
  • Respond to your requests, comments, and questions
  • Analyze usage patterns to improve our services
  • Protect against fraud and unauthorized access

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties. Period. Your data is yours. We use it only to provide and improve our services to you.

Information Sharing

We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third parties who help us operate our platform (hosting, payment processing, email delivery). These providers are contractually obligated to protect your data.
  • Legal Requirements: When required by law, subpoena, or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Secure data centers with physical security measures

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Tracking

We use essential cookies to operate our platform and analytics cookies to understand how our services are used. You can control cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at privacy@seoiq.co.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@seoiq.co.